Smartzone 100 and R730 Reboots/ Offline Issue
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10-09-2019 10:48 AM
Smartzone 100 version is 5.1.2.0.302 - which support had us upgrade to as they said that would fix the kernel panics - It has not
R730 version - 5.1.2.0.373
A few of the R730's have not been able to recover from this issue after a reboot and have had to be RMA'd. Some of them will automatically reboot after 15-30 mins, but if we manually reboot them they typically come back online and work. Was curious if any else is experiencing this issue with R730's, Smartzone 100's, and ICX 7650's?
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06-09-2020 03:31 PM
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06-10-2020 10:35 AM
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06-23-2020 12:07 AM
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10-26-2021 06:31 AM
We have been having intermittent wireless connection problems with many of our R730 units. (Clients can't connect to the AP.) Only about two percent of our AP's are R730 units, but they account for most of our connection failures.
We were told that a firmware upgrade would fix the issue, so we upgraded from VSZ 5.1 to VSZ firmware 5.2.2.0.317 in May, 2021 (AP firmware 5.2.2.0.301), and this seemed to work for a while, but the connectivity issues returned and we began to notice them again on September 24th, 2021. (We have no change points associated with that date; we just started observing the failures then.)

