Motorola MC9090 handhelds and 7363 Access Points with Zone Director

[michael_daracz]

I have 4 motorola handheld guns roaming between 6 overlapping 7363 access points with Zone Director 1100. The guns are running a simple wavelink telnet application. They are sitting on a separate open WLAN with no authenticaion but with an MAC ACL. Intermittently, the guns are having problems re-establishing a link to the access point(bars that indicate signal strength go from full to none, and the handheld indicates that it lost connection with the server), even though they are within the range of them. It doesn't happen often but its annoying enough. It usually takes 10 - 20 seconds to re establish a link. What settings should I check? Thank you!

I

[ray_morgan_6011]

Is there and documentation in how to set the DTIM value in the ZoneDirector?

[ray_morgan_6011]

Is there any documentation in how to set the DTIM value in the command shell for the ZoneDirector?

[Eddie_Felmer]

You can't currently set DTIM (or RTS) via ZD, apart from remote_ap_cli which is not practical unless you know which wlan ID is on which AP as per my previous notes

You will need to find the right wlan ID to SSID mapping on each AP (get ssid wlanx) and set it via AP CLI when you find it. Remember you need to do it for both bands on dual band AP.

[ray_morgan_6011]

It looks like "get ssid" is not a command.

[Eddie_Felmer]

Are you doing this on the AP CLI, not ZD CLI as mentioned above?
Format is "get ssid [wlanid]" i.e.
rkscli: get ssid wlan1
wlan1 SSID: motoscanner

What you need to do is to use this command to find the wlanid for the SSID that your scanners use and then use that wlan id in the command "set dtim-period wlan1 5". The wlanid may vary per AP for the same SSID, hence why you need to do it separately on each AP.

You can also use the command "get wlanlist" to list all the wlans active on that AP - this will help you know which wlanid you need to check in the 2.4/5Ghz bands.