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How I can configure R310 T300 and T301s for the first time knowing that the ping failed

souissi_safa
New Contributor II
Hello, I want to Put into service models R310 T300 and T301s, for model R310 indoor, I can't open the interface of configuration (user: super Password sp-admin) to enables this APfor models T300 and T301s i try to activate this only by conecting with my PC  ping is successful but I can't open the interface of configuration , Knowing that I use an adaptation chargar and  cable!

What should I do, it is verry urgent please !!!!
15 REPLIES 15

Stephan I don't understand what's you mean of place you computer NIC adapter to DHCP exactly ??
so I tried to connect AP to local network but nothing I clicked on the button reset  but power signal stayed Green !!

Image_ images_messages_5f91c464135b77e247a5b141_e76dd246413e08c0f7145de3902a0f49_SWhAdDNLMG5zdGFuVGlWevXoDl6dBk-26b9cfdb-f5f6-4427-bd0f-cff098da73bc-1778410767.gif

When clicked on properties you can select Static or Dynamic (Dhcp).

Your local NIC (network interface card).

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When you don't see the AP power signal go to red after 10 seconds. or letting go after 10 seconds, there is something wrong with the AP i suppose. you have 3 accesspoints, the same result with all of the AP's?

The others T300 and T301s do not have reset they are outdoor they just have a slot for RJ45 POE that is normally must be connected to a SWITCH POE

The T300, T301s have the Hard Reset button inside the case, next to where the Eth cable connects.
My first thought for your issue from above, was to be sure you had factory defaulted the R310 AP too.

Hello Michael, thank you for the intervention, for R310 I click on the reset button but the green path is not changed in red this is what bothered me for the models T300 and T301s sincerely I n ' I have not tried it because I do not or is the location of this button.