Guest Access Blocked

[steve_kile]

I am trying to deploy a Guest Network using ZoneDirector 9.12.2.0 build 204 and a couple T300 Access Points.  

I created a WLAN called FYL and everything works fine on Standard Usage.  But I want to set up a captive portal page with Guest Access.  It seemed to work once on my iPhone, but now it never gives me a portal page and doesn't give me any internet connectivity.  If I switch it back to Standard Usage.. it works again.

I do notice that under Monitor/Wireless Clients, it shows my phone (with a valid IP, the same in fact, as when I am connected with Standard Usage) connected to the correct WLAN, but it says Status of Unauthorized and Auth Method as Web.  I am using Open authentication and no encryption at the moment.

I have been through these configs over & over and I can't find my problem. I have read many web setups and mine isn't any different than those recommended.  Any tips or directions would be greatly appreciated.

-Steve

[steve_kile]

I thought that maybe I needed to go into a browser to click on "Guest Access", but it always says "No Internet Connection".

I tried Chrome and Safari on the iPhone, and Chrome and Firefox on the Surface and all the same.

[rafael_lopez_c8]

Did you solve this issue?

[steve_kile]

We ended up rebooting one of the Access Points.  Go figure.