09-27-2022 07:50 PM
Hello,
I have 5 APs and for some reasons the boss's laptop roams the most but seems a little sticky to the AP that it starts its connection with when first booted up. Is there a place on the R550 to encourage the laptop to reconnect to the nearest AP?
09-27-2022 08:37 PM
Hi @bdillard
You can enable "Fast BSS Transition" on the WLAN under Advanced >> Radio Control and check if the roaming is happening properly.
You can also set the "Roam-factor" to set the threshold on the AP to disconnect the client when the SNR falls to certain number. This way the client can re-connect to the nearby AP again for better connectivity.
Check out the below article for more information in setting the "Roam-Factor" from Master CLI.
https://support.ruckuswireless.com/articles/000002277
09-28-2022 06:02 AM
Thanks. So for the roam-factor - it is through the CLI only?
09-28-2022 08:22 PM
Hi @bdillard
Yes, it is only CLI for the roam-factor.