is there a place in the web GUI to adjust the smart-roam on an R550?

[bdillard]

Hello,

I have 5 APs and for some reasons the boss's laptop roams the most but seems a little sticky to the AP that it starts its connection with when first booted up.  Is there a place on the R550 to encourage the laptop to reconnect to the nearest AP?

[sanjay_kumar]

Hi @bdillard 
You can enable "Fast BSS Transition" on the WLAN under Advanced >> Radio Control and check if the roaming is happening properly.

You can also set the "Roam-factor" to set the threshold on the AP to disconnect the client when the SNR falls to certain number. This way the client can re-connect to the nearby AP again for better connectivity.

Check out the below article for more information in setting the "Roam-Factor" from Master CLI.
https://support.ruckuswireless.com/articles/000002277

[bdillard]

Thanks.   So for the roam-factor - it is through the CLI only?

[sanjay_kumar]

Hi @bdillard 
Yes, it is only CLI for the roam-factor.