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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Won’t connect to cox wifi- lights are out

Heather11
New Contributor

‎09-23-2024 08:41 AM

The connection to cox is lost. Any help or ideas on how to fix this?

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3 REPLIES 3

Imran_ruckus
Community Manager
Community Manager

‎09-23-2024 08:51 AM

Hi @Heather11 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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sofiya
New Contributor

‎09-23-2024 10:48 PM

test

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sofiya
New Contributor

‎09-24-2024 04:51 AM

If your Cox Wi-Fi won't connect and the directv plans  lights are out, first check the power supply and ensure the modem is plugged in properly. Restart the modem by unplugging it for 30 seconds before plugging it back in. If the lights remain off, inspect for any service outages in your area or contact Cox customer support for further assistance

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