09-23-2024 08:41 AM
The connection to cox is lost. Any help or ideas on how to fix this?
09-23-2024 08:51 AM
Hi @Heather11
Greetings!!!
Thank you for contacting the RUCKUS Community forums.
Could you please let me know if this is a Lennar Home RUCKUS setup?
Please confirm.
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
09-23-2024 10:48 PM
09-24-2024 04:51 AM
If your Cox Wi-Fi won't connect and the directv plans lights are out, first check the power supply and ensure the modem is plugged in properly. Restart the modem by unplugging it for 30 seconds before plugging it back in. If the lights remain off, inspect for any service outages in your area or contact Cox customer support for further assistance