Why my Serial number is not valid for regisration. R310

[Anusha_Vemula]

Hi Jose,

Can you post the exact error that you received while registering the AP and also let us know the S/N.

Regards,
Anusha

[jose_angelo_bar]

Serial number is not valid for regisration.

521709013506
911809002618
521709014379
521709014564
521709014321
911809002564
911809002535
521709014103

[Anusha_Vemula]

I see these units are already registered in our base for a company. I am not sure if you belong to the same company or not.

Please open a ticket with us from support portal and our CS team will help you on this issue.

https://support.ruckuswireless.com/contact-us

- Anusha

[jose_angelo_bar]

Why Serial number is not valid for regisration. If already register it how can i get and activate the support from your company if the registration is not valid... and asking for SPA code to activate the suport...