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What is the cause of the [AP Restart: Kernal Panic] issue in R610 unleashed?

young_joon_kwon
New Contributor
Image_ images_messages_6110d3ddeee6a640910dd78f_775360f538bbfdba4a58009aa89f9860_2786-2f3c8e3a-4766-4fce-ba0d-da442c1464f1-168849854.png

Hello, everyone.

The AP is losing connectivity because logs from [AP Restart: kernal panic] continue to occur on the R610 Unleashed model you are currently using.

The symptom occurred at 6/21, and after the [heartbeat loss], the [Unleashed network change master] occurred in the log and the master AP changed.

Additionally, there was a power outage in the 6/9 building, and all APs were down.
The [kernal panic] log has been found since power outage and appears to be an issue caused by power failure.

Is there anyone who has the same issue as me issue?
Please share the solution to the issue.

Thank you.

15 REPLIES 15

Well, i just plugged them back to my icx7150 switch and so far so good could be just firmware

peter_makar
New Contributor II

Mine is R510 and yes its 200.10

syamantakomer
Community Admin
Community Admin

Hi All,

Be on the latest version, if still facing the issue, please engage support for help.


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
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@syamantak_omer Thank you for your advice.
Let's wait and see how it goes after updating to the higher version.

So far so good on my devices