Ruckus app not able to connect to requested wireless network

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There is a post that states the app was fixed after June 2023 and I still am seeing the same error message that I am not connected to the “unleashed network” and asks to go to settings which does nothing. The network is not listed, but I believe it won’t until you log in…. Is there a website I can enter my credentials into to obtain the status of my system? If the app is repaired I shouldn’t need to track down the IP to the master any longer correct? Is the address on the actual master box if I took it down? What is the new work around if the app is still not working and my phone is updated way beyond what the app states it needs to run successfully! Please assist!!!

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