All 3 Ruckus R320s in a boot loop after power outage and factory reset

[LouisBotha]

Good morning

I'm having the same issue and have not found a solution.

I tried connecting directly to it via LAN cable from Laptop to AP, While PWR is solid green I can connect to the Configure.Me network, but there’s not enough time to set up the AP.

I connected it to the main network, same issue. 

[Imran_ruckus]

Hi @LouisBotha 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @LouisBotha 

Thank you for the confirmation.

I am redirecting this case to the Unleashed team for the further assistance.

Meanwhile, I would suggest you perform the following once:
- Remove the AP from the network, and connect it directly to your machine. Perform a hard reset on the AP by pressing down the the Reset button for 10-12 seconds and then releasing it. The AP should be powered up by a power adapter or a PoE injector.
- Set your machine's ethernet adapter settings in the subnet of 192.168.0.x
- Try to access the WebUI of the AP using the default IP address: https://192.168.0.1
- Complete the initial configuration including the IP address assignment method and then put the AP back to the network

Please reach out to us for addition queries.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[LouisBotha]

Hi

No this did not solve my issues

The unit is still stuck in the boot loop