No Unleashed App access

[beat_schilliger]

Unleashed firmware: 200.16.7.0.325

Ruckus App (Android): 13.149.1

No access with the following message:

Your Unleashed AP version is out of date. Upgrade the Unleashed AP firmware and also download the latest mobile app from the store.

??? 

Regards, Beat

[Vásquez_Fer]

Hello @  beat_schilliger

Could you please delete the mobile app and do a fresh install? This should resolve the issue.

Please let me know the results.

[beat_schilliger]

Perfect. Thnaks for the advise.

[sanjay_kumar]

Hi @beat_schilliger

We have fixed the issue from backend and we no longer see the error while logging in. Please check and let us know if you face any issues.