RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
07-29-2021 10:57 AM
Are you looking to upgrade the base OS from CentOS 6 to 7 or a supported Linux platform? I can't install any packages on the 2.4.0.0.25 version because I used the ova in the downloaded files section.
07-29-2021 02:05 PM
I would suggest you to open a case with support for proper troubleshooting.
07-29-2021 02:14 PM
@syamantak_omer I did, the question was more for the developers on asking for a timeline. Not for a troubleshooting purposes, unless that's not the function of these forums.
07-30-2021 06:46 AM
Hi Chris,
I can check internally but if you have a case already opened, I think that route should give you much faster information.
Share the case number please.
08-02-2021 07:45 AM
@syamantak_omer The case number is 01239499 and it's been pending. This won't really give me an idea when I can upgrade it to Cent OS 7
08-02-2021 01:06 PM
Hi Chris,
I have notified the TSE who is working on this case. He will engage the concerned team to get the appropriate answer and a next action.
Please continue you communication under the support case for faster response.
