R320 not working after a storm.

[Batman52]

My system stopped working correctly after a storm. There are a couple of green lights one is flashing. I have tried unplugging and plugging back in. Continues to have the same problem.

[Ayush_Tripathi]

Hello @Batman52 

Please try to do the hard-reset on the AP. Also tried to change the power source for the AP.

Please try to connect the AP on different switch port where other APs are working fine.

Also check the the below document for the R320 LED light function and how it works.

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-B2D497CF-7694-4BBC-B56D-DEDA5...

[Batman52]

What is AP? How do I know which switch Port is working fine? 

[Ayush_Tripathi]

Hello @Batman52 

AP is access point like you have R320.

Do you have any other access point or device which is connected to the different switch port ? 

You can plug out that device and put the R320 AP into the same port.

Also do the hard-reset on the R320.

If the issue still remain same and you have support contract for the device, open a new case with Ruckus support for the RMA.

https://support.ruckuswireless.com/case_management