R310 Certificate Problem

[kieran]

Hi

I recently installed a new certificate on my R310, and since installing the certificate I can no longer access the admin UI on the device. I’ve tried factory resetting the AP as it hasn’t cleared it. Does anyone know of a way of restoring the self signed certificate? 

Thanks!

[BobaEnjoyer]

Oh yikes.  Can you SSH to the R310?  Maybe there's a command to re-generate the original self-signed Ruckus certificate.  I'm surprised a factory reset didn't also reset the cert.

[kieran]

I can ssh into it, I’ve had a look this afternoon to see if there is anything which I can’t find. The closet I got was enabling anon-ftp and ftp (but the admin username and password didn’t work), while searching the anon-ftp there is a folder with the certificates in but as it’s read only I cant upload the replacements 😕

[sanjay_kumar]

Hi,

Can you SSH into the AP and enter the command "set http enable" and then try to access the TO from http instead of https?
If yes, then please contact the support so that we can restore the certificate on the AP.

[kieran]

Hi

I've tried that, the commands run ok but no difference if I browse to the unleashed admin portal. 

I've also tried opening a ticket but the device appears as 'asset does not exist'. Which I think is because I got the AP free from the rukcus give away.