R310 Certificate Problem

[kieran]

Hi

I recently installed a new certificate on my R310, and since installing the certificate I can no longer access the admin UI on the device. I’ve tried factory resetting the AP as it hasn’t cleared it. Does anyone know of a way of restoring the self signed certificate? 

Thanks!

[kieran · Accepted solution]

Hi

So to fix it incase anyone else has the problem.

1) Reflash the standalone AP firmware via ssh

2) Factory reset the unit to get the default login

3) Upload the unleashed firmware via the web ui

4) Hey Presto! The default certificate is restored 

Thank you for all your help.

[sanjay_kumar]

Hi @kieran 

Glad to share that the issue is resolved.

[BobaEnjoyer]

Great that the workaround worked!  This still feels like buggy behavior.  A factory reset in Unleashed should also reset the Web UI certificate back to the original self-signed, Ruckus CA and remove any user-added CAs or certificates.

@sanjay_kumarwill this be fixed?

[sanjay_kumar]

Hi @BobaEnjoyer 

The cert restore option available only from the GUI for now as CLI option has been removed.

The other option is to set the factory. When the AP is set to factory reset, the AP will try to search for Master (if any already preset) and then becomes Master. Doing this it will restore to default.
However, if the AP had lost the certificate then it cannot restore to default.

Since the standalone upgrade worked, we are not sure on the AP condition when in Unleashed. We could have checked the AP cert condition from the shell mode if it had the support.
My only guess is AP had lost the cert during the new cert upload or due to some other process.