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Poor connection on multiple clients

johann_whitehou
New Contributor

Hello! I'm pretty new to ruckus, and i'm having an issue with poor connection on several clients, I hope you can help me out!

I have a home with 3 unleashed 550 AP's. 2 upstairs 1 downstairs. I am getting poor connection on devices even when just maybe 30 feet away with no obstructions between the device and the AP. and even worse at 10 ft with a wall in between.

I tried setting channels and power manually and that didn't work, so right now I changed power to auto and it's still not working as I would expect, can someone point out any settings/best practices?

Settings:

Image_ images_messages_606fe61c6520893fc15d770b_61f1ce470f92a83ba1e826ff5359b03f_Clients-371d78f3-31de-4408-89cc-4bcad9eec1d6-1510567643.jpg

Image_ images_messages_606fe61c6520893fc15d770b_f8e278546b9e3d4d081eaa4d6b8de19c_Ap1-9897871b-41ca-468d-aebd-bb881cdd5f62-811390389.jpg
Image_ images_messages_606fe61c6520893fc15d770b_1b5963b5e73ed69e8cf91921e94846a0_Ap1.1-2e73b898-4057-4e69-b140-b66dc0450e5b-1992484488.jpg
Image_ images_messages_606fe61c6520893fc15d770b_fec22aa2bdb144b28e00257908c6d8f4_Ap2-8148cbb3-4d1f-4840-84a6-191dff3c56b7-812313910.jpg

Image_ images_messages_606fe61c6520893fc15d770b_e129c9f9359bbbeb9643bb7e69291d36_Ap22-ac15659e-5cbe-42ff-be3b-05011f2c7949-586171326.jpg
6 REPLIES 6

Has anyone had issues specifically with Apple products? This seems to be my biggest problem

syamantakomer
Community Admin
Community Admin

Hi All,

200.10 firmware has been published on our support site.

Download page for 200.10.10.5.229 (all AP models)

Release notes can be found here.


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
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