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New Units Still No Power

Ruckus2
New Contributor

Hi there,

I have now received two replacement units.  Both units also had no power despite connecting to the POE and 12 volt plug.  The same 12 volt plug has no problem powering other devices, so I know the plug is working fine.

Seems very strange that both new units would not power on either.

What else can be done besides continuing to receive new units?  Is there a possible technical issue here?

 

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