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Manufacture Warranty for product purchased through the third party

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GameNTechFocus
New Contributor

‎11-09-2023 05:22 AM

Hello,

I've recently purchased brand new R750 through Amazon, and also Ebay for home use purpose. All are brand new unused. I love the performance and features. I've been reading various documents, and just realized Ruckus's RMA policy says something like only the first purchaser has the manufacture warranty and its not transferrable.

So does this mean any purchased product including Amazon has no warranty from Ruckus?

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neha_sharma
Moderator
Moderator

‎11-20-2023 06:46 AM

@GameNTechFocus 

Only new equipment that is purchased directly from RUCKUS, a RUCKUS OEM or through an authorized RUCKUS Channel Partner will be supported and only applies to the original owner.

Since the products are purchased from Amazon & Ebay (not our authorized seller) Ruckus warranty does not apply on these products.

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