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Internet not working after power outages - ATT said its not the network

New Contributor

We have had recent power outages and out internet is not working properly. It doesn't load on our computers, phones or TVs. I have contacted out internet provider ATT and they said that it is not their network. The told us there are no system outages and everything is green on their end, the problem is most likely through the mesh network. The ruckus lights are all green and we have reset the system. This is incredibly frustrating as I work from home. 

Also incredibly frustrating I am unable to troubleshoot this with a person and not via forum. Ridiculous.