“Internet connection is down” in Ruckus Unleashed App

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

I was having problems with my switch so I went ahead and did the physical factory reset for the switch and then the access points. I followed all the steps and downloaded the Ruckus Unleashed app and set up the WiFi but when it was all complete, I get a message saying “Internet connection is down” in red and it shows 1 switch but in red too. What do I need to do now?

1 REPLY 1