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How to reset password for unleashed

BusinessUser
New Contributor

I got a group of APs running unleashed.

No one knows the login and password.

What is the procedure to retrieve user login and password?

2 REPLIES 2

Ayush_Tripathi
RUCKUS Team Member

Hello @BusinessUser 

Please confirm the if you have new APs out of the box ? What are the model of the APs ? 

Total number of APs you have ?

Do you have CLI access of the IP ?

If password recovery option was configured on the unleashed controller you can change the password using " Forget password" option.

https://www.youtube.com/watch?v=sqnG8fupaLk

 

 

BusinessUser
New Contributor

No. They are legacy. R550 and R310.

About 9. 

They are up in the ceiling.

I dont think password recovery is enabled.