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How to reset my password on the unleashed app when in says password recovery is disabled

Dwicker619
New Contributor
 
1 ACCEPTED SOLUTION

Vásquez_Fer
Moderator
Moderator

Hi @Dwicker619 

Here is a short video how to enable password recovery  : 

https://www.youtube.com/watch?v=b-x1yubIXkY

If you need a factory reset and re-configured from 0 

https://www.youtube.com/watch?v=vFD_ByQWGH0&t=29s

Reset process minute : 2:36 

https://www.youtube.com/watch?v=j8I5aVwMNMg&t=230s

Mobile APP 

https://www.youtube.com/watch?v=L_oAReVK1qo

Best Regards 

Fernando Vasquez

View solution in original post

1 REPLY 1

Vásquez_Fer
Moderator
Moderator

Hi @Dwicker619 

Here is a short video how to enable password recovery  : 

https://www.youtube.com/watch?v=b-x1yubIXkY

If you need a factory reset and re-configured from 0 

https://www.youtube.com/watch?v=vFD_ByQWGH0&t=29s

Reset process minute : 2:36 

https://www.youtube.com/watch?v=j8I5aVwMNMg&t=230s

Mobile APP 

https://www.youtube.com/watch?v=L_oAReVK1qo

Best Regards 

Fernando Vasquez