Guest Access Broken Due to IP vs FQDN Redirect

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I believe my Guest Access network broke after upgrading to 200.2.9.13.186. Thinking this might have been related to the November 2016 certificate expiration noted at https://support.ruckuswireless.com/certificate (even though Unleashed is mentioned nowhere), I purchased a certificate, but this certificate is mostly useless as guests are redirected to the IP of the virtual controller as opposed to the FQDN on the imported certificate, so clients get a warning.

What am I missing and how do I resolve?

Thanks.

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