This message for the Ruckus support team and unleashed software developers:
Apparently, there is an issue with firmware 200.7.10.x which not only affects R710, R610, R510 unleashed. With firmware 200.7.10.x....upload and download speeds are pretty much flipped when testing with Speedflex app and other methods of testing. It apparently affect iOS devices 802.11ac for sure and from some other users using a Samsung S10. This issue does not only affect me and my clients who have ruckus R710, R610, and R510s. Other users on this forum have this issue. The uploads speeds are very high, but the download speeds are very slow. Only way to address this issue is to roll back to firmware 200.6.10.x. Please fix this issue soon.
For my own setup, I no longer have support for for my old R710... my client who has a new unleashed R610 setup within the last 45 days and who I had them buy from a ruckus dealer should have 60 day or 90 day support before getting a support contract maybe I can open a ticket when I have them register their APs.
anyway please look at this forum link since I am not the only one who has this issue and my clients have the same issue and had to downgrade their firmware too. Please check out this forum link of other users with the same issue,..not just the R710.. but R510 and R610.