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Device Access Policy not working

aeidson
New Contributor

‎10-17-2025 12:04 PM

Have tried to setup a Device Access Policy on a Wifi that utilizes Radius using 802.11x with WPA2/WPA3 encryption to block iOS or Android devices. 

I have setup a policy Allowing All and denying Android and iOS.. 

I have setup a policy Deny All and allowing Windows and MacOS. 

In both instances when I apply the policy to the WiFi it kicks everyone off and won't allow anyone to authenticate to the WiFi. 

 

Any ideas on where to go from here?  

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Mayank
RUCKUS Team Member
In response to aeidson

‎10-23-2025 12:48 AM

Hi Aeidson,

For verification purposes, could you please test the scenario on firmware version 200.17 to confirm whether the issue is firmware-specific? Kindly share the results once the testing is completed.

Thank you for your assistance.

Best regards,
Mayank

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