Connectivity Issues with Ruckus Unleashed Access Points

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

Hello Support Team,

We are currently experiencing connectivity issues in our network. Our deployment consists of Ruckus R510, H510, R650, and R550 access points, all running Unleashed firmware.

Most wireless clients are reporting frequent connection drops when accessing the internet. The internet link itself has been verified to be stable, and wired clients connected directly to the Cisco switch are not affected.

All the affected APs are connected to the Cisco switch.

Kindly advise on the cause of these connectivity issues, as they are impacting the majority of our wireless users.

1 REPLY 1