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Admin password not working after hard reset

ctx219
New Contributor

Hi all,

Bought a second hand R550 AP (901-R550-WW00 on the sticker) and want to flash to Unleashed, but can't log in.

I've performed the usual hard reset (10s on button), and can join the WLAN (ConfigureMe.xxxxx via S/N password) or via cable. I can get to the web page (192.168.0.1), and via SSH, but the usual logins (admin/admin and admin/sp-admin) don't work. 

Any advice, or should I be sending it back?

Thanks in advance.

1 REPLY 1

Dilshad_Zafar
RUCKUS Team Member

Hi @ctx219 ,

The default username is "super" ( not admin ) and the default password is correct ( sp-admin). Could you please try it and let us know the result.

Regards,

Md. Dilshad Zafar | Sr TSE | RASZA | RACPA | RUCKUS Networks