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Admin and Password

New Contributor

I'm trying to log into my network using Unleash.  It says to enter my admin ID and password but I was never given that information from Lennar.  All I have on the AP label is Admin User Name: admin  plus Admin Password: Lennar.  I enter both into the Ruckus Unleash Manage Network and it says, "Error!  Login information is incorrect.  Please try again"  I have no idea how to get pass this step.


New Contributor II

Suggest you to set factory for this AP and configure again.

You can click the hard reset button more than 10 seconds, then AP will do factory. after AP reboot, you can download Unleashed mobile App, or use laptop to connect the wlan, and access to configure wizard for the AP.