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200.15.6.12.304 Apple devices connectivity issues

sgg222
New Contributor III

Since upgrading to 200.15.6.12.304, Apply devices (laptops, phones etc) won't occasionally to the network, 2xH550 and 1xR650. When it happens, the  OS shows as "connected" but it fails at DHCP, DHCP is external to Ruckus with short (5 min leases). Never had this issue before, reverting to 200.14.6.1.203 fixes it.  

1 ACCEPTED SOLUTION

Hi All,

We have a official release of 200.15.6.112.54 available in support site, please check.

View solution in original post

70 REPLIES 70

sander_groen
Contributor

After installing version 200.15.6.112.52 of unleashed I enabled the 802.11r FT roaming feature however the issue is still present on my R750's. So I disabled it once more and the issue is gone. I have 3 R750's, one on each floor. 

krtphr
New Contributor II

Is there a projected release date in mind based on the positive feedback regarding this new experimental patch? 

krtphr
New Contributor II

How are we looking on this Ruckus engineers? @sanjay_kumar 

sanjay_kumar
RUCKUS Team Member

HI @krtphr 
This issue is considered as high priority and the prepared fix is working with and many customers confirmed the same.
We are working on the official fix release and the ETA will be confirmed by Monday.

I will update the thread on this.

krtphr
New Contributor II

Is it safe to assume this patch will be rolled out to H510 AP's running on unleashed firmware as well? I hope so.