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200.15.6.12.304 Apple devices connectivity issues

sgg222
New Contributor III

Since upgrading to 200.15.6.12.304, Apply devices (laptops, phones etc) won't occasionally to the network, 2xH550 and 1xR650. When it happens, the  OS shows as "connected" but it fails at DHCP, DHCP is external to Ruckus with short (5 min leases). Never had this issue before, reverting to 200.14.6.1.203 fixes it.  

61 REPLIES 61

krtphr
New Contributor II

Is there a projected release date in mind based on the positive feedback regarding this new experimental patch? 

krtphr
New Contributor II

How are we looking on this Ruckus engineers? @sanjay_kumar 

sanjay_kumar
RUCKUS Team Member

HI @krtphr 
This issue is considered as high priority and the prepared fix is working with and many customers confirmed the same.
We are working on the official fix release and the ETA will be confirmed by Monday.

I will update the thread on this.

krtphr
New Contributor II

Is it safe to assume this patch will be rolled out to H510 AP's running on unleashed firmware as well? I hope so. 

sanjay_kumar
RUCKUS Team Member

Hi @krtphr 
It will be supported on all the APs which are currently supported on the 200.15. Which included H510 AP model as well.