Hi Jon,
This functionality is by design (on ZD course), although you are not alone in pointing out that it is confusing.
We are having some problems with the WiSE Exam showing completion and are actively troubleshooting this issue. My apologies for any inconvenience.
I'll also look into the SCORM package not loading.
Can you tell me what browser, browser version and OS you are using so I can troubleshoot?
-Dave Feasey
Sr. e-Learning Architect
training@ruckuswireless.com