what are Remote_TAC_Agent_xx and RTA_0.0.13_Windows_xxbit?

[hyosang_choi]

Hi. 

I found those as "RTA_0.0.13_Windows_xxbit and Remote_TAC_Agent_xx".

What are those?

Regards.

[syamantakomer]

Hi Jeronimo,

RTA is called "Remote TAC Agent", formerly "RDD Field Edition" (RDD-FE).

It is tool related to Ruckus Diagnostics Dashboard (RDD).

It is a laptop package (Windows OS) of RDD OVA with wizard to onboard a device and workflows to gather logs.


Regards,
Syamantak Omer

[hyosang_choi]

Thnaks for a answer.

Is it a manual for usage?

[syamantakomer]

Hi Jeronimo,

I am checking internally and will get back to you.

AFAIK, this is a new software and uploaded last week.

Regarding,
Syamantak Omer