Radius server unreachable events

[david_henderson]

vSZ version 5.2.0.0.699 with 411 R710s APs on campus. Every few days we are getting a bunch of radius server unreachable events. What is odd is the details of the event do not even point to our radius server. All events are reported like this

AP [Int301@F8:E7:1E:2A:A4:40] is unable to reach radius server [127.0.0.1].

Of course 127.0.0.1 is not our radius server. We are using Cloudpath as our radius server. Our wifi is rock solid so there are no other symptoms other than a rash of these events every few days.

Any ideas what causes this?

[david_henderson]

I am seeing this on the Ruckus download site

SmartZone AP Patch for Post 5.2.1 GA Refresh (SZ300, SZ-100, vSZ) version 5.2.1.0.1017

I do not see version 5.2.1.0.1023, what am I missing?

[enver_hassim]

You need to raise a ticket with Ruckus and they will send you the AP patch.

[patrick_doyle]

We are seeing this issue more than ever on 5.2.1.0.515. We have just applied the latest AP Patch to see if that makes a difference, but the VSZ itself is also throwing the error when used as proxy. 

[jimmy_ballentin]

Same issue here. 

AP firmware: 5.2.1.0.1017

[syamantakomer]

Hi All,

5.2.1.0.1023 is a patch provided under one of the existing cases running with engineering and this patch is not available yet publically.

If required, you can open a support case and request for the same.