Model[zf2741] is not supported; connection request from AP[74:91:1a:10:00:80]
refused ZD is running 9.3.4.0.21 and ZF 8.2.0.0.53 Need help?
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05-25-2020 05:35 AM
We are getting this event message in the ZD does the 9.3.4.0.21 support the ZF 2741 is so How can we upgrade the firmware of the ZF from 8.2.0.0.53 to match the ZD if that is the problem?
Thank you
Thank you
3 REPLIES 3
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05-25-2020 09:35 AM
Hi Frankie,
Upgrade the AP's firmware to 9.x using CLI. Refer below article for procedure.
https://support.ruckuswireless.com/articles/000004416
You can download AP image from below link.
https://support.ruckuswireless.com/software/168-zf2741-firmware-9-3-2-0-3
Regards,
Syamantak Omer
Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn
Upgrade the AP's firmware to 9.x using CLI. Refer below article for procedure.
https://support.ruckuswireless.com/articles/000004416
You can download AP image from below link.
https://support.ruckuswireless.com/software/168-zf2741-firmware-9-3-2-0-3
Regards,
Syamantak Omer
Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn
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05-25-2020 04:12 PM
When I tried to download the file I received this message "That file is only available to Premium Support users" ?
Thank you
Thank you
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05-26-2020 03:44 AM
Hi Frankie,
This means you don't have support contract and that is why you are not able to download the upgrade file.
Upgrade files are only available for premium customers.
Regards,
Syamantak Omer
Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn
This means you don't have support contract and that is why you are not able to download the upgrade file.
Upgrade files are only available for premium customers.
Regards,
Syamantak Omer
Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn

