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Password change

alfredo_hernand
New Contributor

Hi!

I recently changed my admin password from the Administration>Administrators section, but now the controller (SmartZone 100) won't let me in. It doesn't say that my credentials are wrong, it just doesn't let me in. Is it normal?

Note: This is our only admin account.

11 REPLIES 11

movate
New Contributor

hi syamantakomer,

i have sz 100 controller i forgot the cli enable password could any one help how to change the enable password is there any way to change from GUI mode .

 

 

thanks 

movate 

sanjay_kumar
RUCKUS Team Member

Hi @movate 

We have a way to reset the password. We request you to open a support case so that our technical team can help you to change the enable password.