Decreased battery life on company WiFi
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01-20-2017 12:28 AM
our mobile phones have a decreased battery life, when they are in the company wifi. if they are off the company wifi or in a wifi in the employees homes, battery life is normal.
we are using vSZ with R700/R710 APs.
are there any settings we could try?
we are using vSZ with R700/R710 APs.
are there any settings we could try?
6 REPLIES 6
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01-21-2017 10:13 AM
Wild guesses: Do you have any sort of "disconnect idle users after ____" setting?
Have you tried sniffing the network and seeing if there's a lot of broadcast/multicast traffic that devices have to respond to, like Bonjour?
Have you tried sniffing the network and seeing if there's a lot of broadcast/multicast traffic that devices have to respond to, like Bonjour?
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01-24-2017 10:27 AM
Ruckus defaults to a DTIM of 2, which should help save battery life over "constantly aware mode" DTIM=1.
You can increase DTIM on a per-WLAN basis, but it needs to match what the phones are using.
These are AP CLI commands.
- First find the WLAN number in your system:
get wlanlist
rkscli: get wlanlist
name status type wlanID radioID bssid
-----------------------------------------------------------
wlan0 up AP wlan0 0 00:1d:2e:02:79:09
wlan1 up AP wlan1 0 00:1d:2e:42:79:09
Then apply the setting to all voice WLANs.
set dtim-period wlan0 2
set dtim-period wlan1 2
The dtim-period setting can be done either by SSH to each access point or via the Controller to all
access points with the command below.
debug#remote_ap_cli -A set dtim-period wlan0 2
debug#remote_ap_cli -A set dtim-period wlan1 2
You can increase DTIM on a per-WLAN basis, but it needs to match what the phones are using.
These are AP CLI commands.
- First find the WLAN number in your system:
get wlanlist
rkscli: get wlanlist
name status type wlanID radioID bssid
-----------------------------------------------------------
wlan0 up AP wlan0 0 00:1d:2e:02:79:09
wlan1 up AP wlan1 0 00:1d:2e:42:79:09
Then apply the setting to all voice WLANs.
set dtim-period wlan0 2
set dtim-period wlan1 2
The dtim-period setting can be done either by SSH to each access point or via the Controller to all
access points with the command below.
debug#remote_ap_cli -A set dtim-period wlan0 2
debug#remote_ap_cli -A set dtim-period wlan1 2
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02-06-2017 01:41 AM
Hi Michael,
i have tried the DTIM 2 setting, but it does not help. Also Broadcast/Mutlicast is not an issue here, i have tested with a seperate network, only 4 clients in it.
the device was sitting on the desk, with no interaction. see the drop in the screenshot.
i have tried the DTIM 2 setting, but it does not help. Also Broadcast/Mutlicast is not an issue here, i have tested with a seperate network, only 4 clients in it.
the device was sitting on the desk, with no interaction. see the drop in the screenshot.
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02-06-2017 10:41 AM
Bernd,
Can you open a ticket with Tech Support, and help us take a wireless capture
in order to determine what is really happening? Thanks!
Can you open a ticket with Tech Support, and help us take a wireless capture
in order to determine what is really happening? Thanks!