Encountering Issues on SCI GUI
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04-18-2017 10:57 PM
Hi,
I have installed SCI 2.4. It is showing errors no data available/data cannot be retrieved etc in some PCs and browsers. In same machine firefox shows errors while chrome working well.
Is there any known compatibility issues of SCI GUI with browser/java versions or any thing?
I suspect this is not SCI application issue since some browser shows data as expected.
Thanks
I have installed SCI 2.4. It is showing errors no data available/data cannot be retrieved etc in some PCs and browsers. In same machine firefox shows errors while chrome working well.
Is there any known compatibility issues of SCI GUI with browser/java versions or any thing?
I suspect this is not SCI application issue since some browser shows data as expected.
Thanks
6 REPLIES 6
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04-19-2017 12:36 AM
Hi Pamuditha, certain ports are blocked by firefox. You will need to add those ports to the exception list. You can go to https://[SCI-IP-Address]:53000/api/v1/clusters in firefox, and you will be prompted to add an exception rule.
Thanks
Lakshmi
Thanks
Lakshmi
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04-19-2017 01:03 AM
Hi Lakshmi,
Thanks a lot. That seems to resolve some issues exist earlier.
Any idea why errors occur in chrome as well?
Thanks
Thanks a lot. That seems to resolve some issues exist earlier.
Any idea why errors occur in chrome as well?
Thanks
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04-19-2017 04:16 PM
Hi Pamuditha, Good to know.
What are the errors you see on chrome?
Lakshmi
What are the errors you see on chrome?
Lakshmi
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04-19-2017 09:26 PM
Hi Lakshmi,
Please see attached snapshot.
Thanks
Please see attached snapshot.
Thanks
![](/skins/images/9005211F6EA5B4426010DF12A800E799/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/9005211F6EA5B4426010DF12A800E799/responsive_peak/images/icon_anonymous_message.png)