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Encountering Issues on SCI GUI

pamuditha_abeys
Contributor
Hi,
I have installed SCI 2.4. It is showing errors no data available/data cannot be retrieved etc in some PCs and browsers. In same machine firefox shows errors while chrome working well.
Is there any known compatibility issues of SCI GUI with browser/java versions or any thing?
I suspect this is not SCI application issue since some browser shows data as expected.
Thanks
6 REPLIES 6

lakshmi_nagaraj
New Contributor III
Hi Pamuditha, certain ports are blocked by firefox. You will need to add those ports to the exception list. You can go to https://[SCI-IP-Address]:53000/api/v1/clusters in firefox, and you will be prompted to add an exception rule.

Thanks

Lakshmi

pamuditha_abeys
Contributor
Hi Lakshmi,
Thanks a lot. That seems to resolve some issues exist earlier.
Any idea why errors occur in chrome as well?
Thanks

lakshmi_nagaraj
New Contributor III
Hi Pamuditha, Good to know. 

What are the errors you see on chrome?

Lakshmi

pamuditha_abeys
Contributor
Hi Lakshmi,
Please see attached snapshot.

Thanks

Image_ images_messages_5f91c431135b77e2479b0987_227a52bd651e5ac08e18b270fd7156e3_RackMultipart201704201044621xf-cd37fa12-c395-43ba-96e7-dce4e96aebc8-1329898526.png1492662366