Solved: Re: Connecting using external IP.

Pumpedplop · ‎08-14-2023

Hello,

I can't connect to my servers from inside the network using the external IP address that is exposed to the WWW.

I don't have the issue when I'm off site.

Is there anyway to fix this?

Ankush_Chandan · ‎10-04-2023

Hello,

In general, you need to create a NAT rule on the firewall that points to the the Local IP of your RWG Mgmt for you to be able to access RWG from within the local network. Also try to run a traceroute and see where is the traffic getting dropped. If you could not ping or reach it, there is a routing issue.

Regards,

Ankush

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Pumpedplop · ‎08-15-2023

So I have found that I need NAT loopback (NAT hairpinning), But I haven't found anywhere how I could enable it.

syamantakomer · ‎10-02-2023

Hello,

I do not think you need to configure this on RWG.

@Ankush_Chandan, could you please help on this one.

Ankush_Chandan · ‎10-04-2023

Hello,

In general, you need to create a NAT rule on the firewall that points to the the Local IP of your RWG Mgmt for you to be able to access RWG from within the local network. Also try to run a traceroute and see where is the traffic getting dropped. If you could not ping or reach it, there is a routing issue.

Regards,

Ankush