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Connecting using external IP.

Pumpedplop
New Contributor

Hello,

I can't connect to my servers from inside the network using the external IP address that is exposed to the WWW.

I don't have the issue when I'm off site.

Is there anyway to fix this?

1 ACCEPTED SOLUTION

Ankush_Chandan
RUCKUS Team Member

Hello,

In general, you need to create a NAT rule on the firewall that points to the the Local IP of your RWG Mgmt for you to be able to access RWG from within the local network. Also try to run a traceroute and see where is the traffic getting dropped. If you could not ping or reach it, there is a routing issue. 

Regards,

Ankush 

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3 REPLIES 3

Pumpedplop
New Contributor

So I have found that I need NAT loopback (NAT hairpinning), But I haven't found anywhere how I could enable it.

Hello,

I do not think you need to configure this on RWG.

@Ankush_Chandan, could you please help on this one.


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
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Ankush_Chandan
RUCKUS Team Member

Hello,

In general, you need to create a NAT rule on the firewall that points to the the Local IP of your RWG Mgmt for you to be able to access RWG from within the local network. Also try to run a traceroute and see where is the traffic getting dropped. If you could not ping or reach it, there is a routing issue. 

Regards,

Ankush