stuck in boot monitor mode and will not boot the operating system

[Basti10]

Hello,

I live in a Lennar home and my Ruckus ICX 7150-C12P switch failed after a power outage.
The PWR light is green, but the SYST light stays solid amber and the PoE light is off.
The switch is stuck in boot monitor mode and will not boot the operating system, so none of my access points power on.

I have already power-cycled the unit and the issue persists.

This is a known failure with the ICX7150 in Lennar installations.
Please assist with a replacement unit.

Thank you.

[Imran_ruckus]

Hi @Basti10 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Please provide a photo showing the status of the lights and the full switch panel with cable connections to the RUCKUS Switch ports. (Check screenshot for the reference)

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Basti10 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Basti10 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Basti10]

Good morning

I kept trying the reset method and last night the switch finally powered back on. Everything is working again for now.

Thank you for your support

[Imran_ruckus]

Hi @Basti10 

Thank you for your response.

That’s great to hear! I’m glad the issue has been resolved.

We truly appreciate your time and patience throughout this case.
Thank you once again for reaching out to the RUCKUS Lennar Home Community. Should you have any further questions or need assistance in the future, please don’t hesitate to contact us.

Wishing you a wonderful day ahead!

If your issue has been fully addressed, please click the Kudos button and mark the responses as an Accepted Solutions.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support