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02-21-2023 04:38 PM
Hello,
I have the ICX 7150-C12P and the red light is solid on one of my 4 boxes in my home. What should I do? We have tried to reset it but nothing changed. Can you please offer your support?
Thanks
Solved! Go to Solution.
02-23-2023 09:54 AM - edited 02-23-2023 09:55 AM
Hi @CB
Hope you are doing well
Is great to hear that your Access Point is up and running after a reboot
Here is the meaning of each light on the Wireless Access Point so you can use it as reference.
Yellows light 2.4G: Radio is up, no clients are connected to the 2.4 GHz radio.
Yellows light 5G: Radio is up, no clients are connected to the 5 GHz radio.
So, if there is a device (iPhone) that is using the 5G radio, the light on the Access Point will be turning green on the 5G radio indicating that there is a client/device using that radio (5G)
More details for the radio 2.4G and 5G
A 2.4 GHz connection travels farther at lower speeds, while 5 GHz frequencies provide faster speeds at shorter range. What depends on whether to use 5g or 2.4G will depend on the end device (such as phones/pc/ring door/Mac devices/iPhone) They choose whether to use 2.4g or 5g auto. It will also depend on the network (Wi-Fi / SSID / WLAN ) configuration if it is 2.4 or 5G only.
A lot of electronic devices and appliances use the 2.4 GHz frequency, including microwaves, baby monitors, security cameras, and garage door openers and phones.
https://www.youtube.com/watch?v=JYONV1q1Zws&t=149s
Mobile APP
https://www.youtube.com/watch?v=L_oAReVK1qo&t=5s
Best Regards
Fernando Vasquez
02-24-2023 12:04 PM
Thanks for all of your help!! Everything seems to be working now.
02-24-2023 02:21 PM
Hi CB
Thank you for the response and update.
Great!!!
Good to know that the issue is now resolved.
We appreciate your time and patience on this case.
Have a great weekend ahead!!!
Thank you again for contacting RUCKUS Lennar Home Community
