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r510 isnt connected to new internet provider

cdav87
New Contributor

I recently switched internet providers. My AP are still connected under the old WiFi. How do i switch them to the new router?

1 REPLY 1

Imran_ruckus
Moderator
Moderator

Hi @cdav87

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

Apologies for the delayed response, as this post has now moved to the Lennar forum.

As per the case description, I understand that you are seeing an old wireless RUCKUS network after changing your ISP (Internet Service Provider).

Please note, that even if the ISP is changed, the RUCKUS Access Points will broadcast the same Wi-Fi Network/SSID which they are configured with. You can connect to the Internet via the same network after connecting the ethernet cable to the RUCKUS ICX-7150-C12P Switch which is coming from your ISP Router.

Please let me know if you have any network issues via RUCKUS devices or any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.