icx 7150 compact switch no power

[Moc]

My icx 7150-c12p does not show any lights in status bar, no ports have lights, have tried other power outlets. unit is not getting power, power supply is bad????

How does this forum work? I see several other posts of power supply issues with same unit. I tried direct chat and was told to come to the Lennar support page, now what???

[Imran_ruckus]

Hi @Moc 

Thank you for the response and sharing the requested information.

Based on the troubleshooting done, you confirmed, and we saw that after the reset and trying to booting up the Switch, the failure persists. This Switch unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL) and paste it into the chat to start the unit replacement.

Please follow the below steps as shown in the below example:

As shown in the below picture, copy the link and share it via chat from the link provided below:

The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

Please let me know if you have any queries in this regard.

Thank you again and we appreciate your patience.

Best regards,

Imran Sanadi

Lennar Home Community.