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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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iOS Login Issue Fixed?

GregR
New Contributor II

‎08-17-2023 03:47 AM

Hello,

I see that as of 08/15/2023 the login issue experienced when using the mobile app on an iPhone was resolved. I checked my Ruckus Unleashed app version on my iPone 12 Pro Max and it does correspond to the new app version listed in the App Store. However when I try to login I am still getting the same login error message as before.What other steps if any do I need to take to get logged into my Ruckus network?

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5 REPLIES 5

Imran_ruckus
Community Manager
Community Manager
In response to Canovas1

‎10-19-2023 01:59 PM

Hi @Canovas1 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well.

As this case is raised by @GregR 

To avoid confusion with posts, you can create your own post on this RUCKUS Lennar Community forum with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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