Won't boot after power outage.

[JoeT]

There is a green light on PWR, and a yellow light on SYST.

I'm not a network guy, need help, my wife and I work from home and are down.

Placed a support ticket with Ruckus and was sent here because I am a lennar home owner. (which is insane I need tech support by phone).

I found someone with same issue and followed the steps suggested which was to do a factory reset. I think I did that but I still can't get this to work.

[Imran_ruckus]

Hi @JoeT 

Greetings!!!

Thank you for the response.

As mentioned in my previous post, your Switch is stuck on the boot mode as per the light status you mentioned (amber/orange light on the "SYST" and a green light on the "PWR")

Did you try to reset it as described? If yes, please try to reset it with a paper clip multiple times.

If still reset is not working, please perform the software recovery as described step-by-step in the previous post in the guide.

Please share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[JoeT]

I think i figured it out...

[JoeT]

I don't see the imagine I am supposed to download.
Instructions say to download RUCKUS FastIron 08.0.90k (GA) software release.zip.
But, all i see is:

[Imran_ruckus]

Hi @JoeT 

Thank you for the response and update.

You could find the 08.0.90k patch on the same page. Please refer to the below screenshot.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[JoeT]

I'm stuck at host is not alive.