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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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We had a power outage and now the Ruckus network I had disappeared.

KathD
New Contributor

‎08-05-2023 04:35 AM

We had a power outage and both my Ruckus accessories seem to not be working. I had tried to look for ways to fix it here before posting but none of these help. I have reset both my boxes and the network still does not appear. My A/C unit is also not able to connect at all and it’s over a 100 degrees here. 

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Jayavidhya
Valued Contributor III

‎08-07-2023 05:52 AM

Hi @KathD 

 

Greetings of the day,

 

 Please let us know the LED status of the switch and the access points using the below guide.

 

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

 

 

 

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

 

 

 

Please let us know if you have any queries in this regard.

 

Best regards,

Jayavidhya

Lennar Home Community

 

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