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Unit is down

LetsGetIt
New Contributor III

System is down. Switch is offline as well as one of two repeaters. I had unplugged the switch several times to include one 12 hr time period. Any technical assistance will be appreciated. Thank you. 

10 REPLIES 10

M8
New Contributor

My neighbor who is a technical person did all the suggested fixes and ruckus is still down only showing red light. 

 

M8

M8
New Contributor

My neighbor who is a technical person did all three steps to get my ruckus working again. It did not work. Red light still showing.

Vásquez_Fer
Moderator
Moderator

Hi @LetsGetIt 

Hope you are doing well! 

1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

 

Vsquez_Fer_0-1668523917976.jpeg

 

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

2-Make sure it is plugged into a well-known outlet/power source

Best Regards 

Fernando Vasquez 

Switch is on

#2 is on stat light

#3 is on SPD light

#4 is on ID light

5&6 lights not on

Box plugged into a good plug