Unit is down

[LetsGetIt]

System is down. Switch is offline as well as one of two repeaters. I had unplugged the switch several times to include one 12 hr time period. Any technical assistance will be appreciated. Thank you. 

[M8]

My neighbor who is a technical person did all the suggested fixes and ruckus is still down only showing red light. 

M8

[M8]

My neighbor who is a technical person did all three steps to get my ruckus working again. It did not work. Red light still showing.

[Vásquez_Fer]

Hi @LetsGetIt 

Hope you are doing well! 

1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

2-Make sure it is plugged into a well-known outlet/power source

Best Regards 

Fernando Vasquez 

[M8]

Switch is on

#2 is on stat light

#3 is on SPD light

#4 is on ID light

5&6 lights not on

Box plugged into a good plug